How to Find Clients Who Are Ready to Pay

Sometimes your business problems are not as simple as you think it is. Now, the reason why we're looking at this today is because I had a conversation with a listener of the podcast, her name is Natasha reaching out from South Africa, and she's in the spiritual advisory business and she likes to help people work with people who are in the period of transition. So people who are in the period of transition, when it comes to relationships, when it comes to career, she's doing spiritual advisory, life coaching, all those sorts of things.

Now, when Natasha reached out to me initially, she thought that the problem that she has is with scheduling because she owned up that she does a lot of her business over on WhatsApp and then she tried switching over to calendar just to make things a little bit much more organized. Now for those of you who don't know, Calendly is a booking. I want to put in a booking tool, a scheduling tool. So you plug it into your calendar.

And then that way if your potential customers, your potential clients want to have a meeting with you, all they have to do is open up Calendly. They have a look at your calendar, and then they're going to be able to see the meeting time that you have available. So that instead of talking with people back and forth, you want to have a meeting? OK, when are you available? OK, me, I'm ready on Sunday. Oh no, Sunday I'm going for a wedding, how about Monday?

Oh no, Monday I'm travelling, blah blah, blah. Instead of that back and forth. The whole idea behind Calendly is you just send someone the link, they open it, they see the time slots available and then they pick a time. So that was one problem that she thought she had. Should she continue doing business using WhatsApp or should she switch over to Calendly? In fact, she had tried Calendly for about a month. And then she also mentioned that she had been having conversations with people and it looks like they're trying to get free advice and then they talk and talk and talk.

And then after that they don't end up booking a session. So these are some of the problems. But then in the conversation that continued with Natasha, we spoke for maybe about 30 minutes or maybe more, it became clear that the other business problems there, and even if you don't have, even if you don't have money to reach out to me so that we can have a paid session, the free chats that Ioffer, you know, I just answer one question.

It's going to be helpful because if nothing else, it's going to be able to show you where the real problems lie in your business, just like in Natasha's case. So after chatting, I became clear that actually the problem was that she doesn't have a qualification and discovery process. Now a lot of you Nigerians listening, you're wondering what is qualification and discovery? Oh, and also S Africans listening because I asked Natasha, she knew about qualification and discovery and you know, she hadn't heard about those technical terms.

So let's break it down now using some real simple English. Oh, by the way, now that I am aware that there are some S Africans who are listening and people from other countries who are listening, You know, I've always known that looking at the stats that people in South Africa listen to the podcast, people in China listen to the podcast people, you know, all, you know, different parts of the globe. I always assumed that it was Nigerians in diaspora who are listening because if you remember the podcast episodes I

made about the guys from China, you know, they turned out to be Nigerians who live in China who do business back home. But, you know, they're doing lots of their sourcing from China. So I just assumed that even South Africa and then all that was just Nigerians listening. So to be honest, when Natasha reached out and we had the conversation, you know, they think of me much more mindful that OK, perhaps I should be careful, you know, maybe not used too much slang or maybe not used too much pigeon because there might be some people who are listening who are not Nigerian or anyway will worry about that in the future.

So where was I? I had some qualification and discovery. Now, when it comes when you're dealing with a potential client, there comes that part in the conversation in the business relationship where we're trying to figure out who they are, whether they have a significant problem, whether they have the budgets to solve the problem and how severe the problem is. If you have not been approaching conversations with potential customers that way, then you are wrong and it's one of the reasons why you're not having productive conversations with people.

Whenever you're having conversations with people, you should always be trying to figure out who am I talking to? What problem do they have? What vision are they trying to achieve? Do I have the skill sets? Do I have the inventory to be able to solve this problem? Does it look like these people have their budgets to be able to solve this problem? Does it look like these people are serious about solving this problem? Because like I keep saying on the podcast, there's no amount of magic that you're going to do if you're talking to somebody who is a worker pass.

Worker pass means somebody is just curious. The person is just passing through. If somebody is a worker pass, it doesn't matter how much toasting you're going to do, it will never lead to business. I repeat, it will never lead to business. I've given you guys an example about how I went into this showroom for Guangzhou. That's GAC, Guangzhou, Automobiles in Abuja, the headquarters in Abuja. I went there, you know, just to,

you know, just, you understand, I chose to do sightseeing. It's not as if I was ready to buy, you know what, because my body is fresh, my skin is fresh, I have port belly and I'm the fine boy. Once I entered the showroom, the sales girls assumed that, oh, I had money and so I was ready to buy a car. But meanwhile, not just not just curiosity, in that situation, I was a worker pass, you understand, you know, I had gone to Rapid Broadcasting TV because that's where I was hoping to get a get ATV show.

And then after I was leaving, I said, ah, Guangzhou, so they're here. And I saw the OK, some of these cars look nice. So now I just stretch. I just entered. I said, let me just see, you know, even though I don't have money, let me just see the cars that are there. And then the salesperson assumed that I had serious bar because I was looking fresh. Meanwhile, in that situation, I was a Walker pass. Walker pass. I was just curious.

I was just passing through. I was just walking on by. I didn't have anything to do. I had some free time on my hands. Let me just, you know, I'm curious. I've not seen what the Chinese cars look like up close. So you know, oh, electric vehicle, diesel engine, petrol engine, this one, this one, this one, Chinese cars. OK, let me just see. I was a Walker pass. So everybody needs to have a stage in their business where you are engaging with somebody and your primary goal is not to solve their problem and your primary goal is not to try and get them to buy something.

Your primary goal is just to try and figure out who exactly am I talking to? Is this person serious? Do they have a problem? Are they just curious? Is this person a worker pass or is this person a serious somebody? It is when you figure out that you're dealing with a serious somebody that then you can now start trying to push and press and get them to buy for you and schedule a meeting and stuff like that. Why are you trying to sell your goods when you don't even know who it is that you're talking to?

So that was Natasha's main problem. She didn't have a process for that. For a lot of you, that's the problem that you have in your business. Nigerian business owners especially because you know, over here now, all of us, we, they motivated, you know, we get ginger, we get drive. So wake up every day and we're trying to, you know, win the day. So therefore, you know, in that spirit, you know, without bravado, you understand, we just keep moving, moving, moving,

moving, moving. Everybody we meet is a potential customer. We must close every single potential. Relax first. Not everybody's a potential customer and everybody's a good customer. You're supposed to slow down first. Who is this person? What is their problem? Are they serious? Are they just curious? Do they have budget? Is there any sense of urgency And that is what Natasha needed to do with her business instead of worrying about whether it is WhatsApp or whether it is Calendly.

By the way, if you're a Nigerian business owner or a South African business owner and you're worried about this whole thing, WhatsApp versus Calendly, the answer is honestly, it depends because different things work for different people in different contexts depending on the skill set that you have, depending on the industry, you know, things like that. So Calendly can work, it can work. But unfortunately she only ran the experiment for one month and during that one month she only got 2 two bookings.

But then she shot it down. So currently can't work. But anyway, one of the reasons why she started asking me about the currently thing was because she had listened to a podcast episode where I'd spoken about how scheduling tools are not good in the Nigerian context. And let me repeat again, just in case there's another South African listening to this episode, another Ghanaian listening to this episode, or another person from Mauritius or somebody from the UK or you know, whatever.

Sometimes when those of us who are sales coaches, sometimes we give advice that is culture specific. So now in this part of the world, scheduling tools are not very helpful because when you are a salesperson, now you define market. Now you they pursue somebody. So in this part of the world, when you are the one who is chasing after someone because you want their business, when you send them a calendly link, it's kind of like standoffish.

It's kind of like, oh really? You want me to buy from you and then you are sending me calendar link so that I will now look at your own calendar and pick the time that is suitable for you. OK, no problem. Hope you hope you Nigerians get the gist. All right, so in this part of the world for now in 2026, it's a bit somehow to be sending somebody calendar link. And this is the way that I explained it before and let me explain it again.

So let's say I did pursue Dangote because I want to do business with Dangote. I did pursue arm, I did pursue arm, I did push arm. Then finally I get Dangote's phone number. Now the time comes to have a meeting and I say, OK, Dangote, this is what I'm going to do. I'll send you a calendar link, set the time that is suitable for you, blah, blah, blah. In Dangote's mind, that will be thinking, who's the small boy? Who are you?

I should look at your own calendar then I will select the time on your own calendar that is suitable for me so that we will not have meeting you understand. So that's the reason why in Nigeria this whole calendly thing, it's no pay for the purpose of sales for the purpose of sales. Now if between Doug Antonio Lumelu, for instance, because you know both of them are billionaires that big boys then be they're trying to fix a meeting and you know it's hard.

Yes, between two of them, their PA can be sending calendar link back and forth and then those fix a time that is appropriate for them. Then they will have the meeting. You understand, but that's the situation where you know, it looks like there's some level of parity there. But then for the bubbles of sales you did a Porsche passing you're now sending them calendly link in Nigeria. OK, continue. But then the example I gave now also give another example where the script is reversed.

If it is down with a, for instance, and I'm trying to hook up a meeting with down Gote and then down Gote tells me that you know a young man, let me send you my calendar link. Pick the time that is suitable for you. That one is different, not me. They find something, I mean they pursue if down Gote says here's my calendar link, of course I will look at it and select the time. But you see there things are kind of reversed.

So for those of you who are listening from South Africa, from Ghana, from Mauritius, from Seychelles, from America, from UK, in fact, especially from America, from the UK, the culture there is different. So currently link is, is perfectly fine. You won't send it is perfectly fine. The reason why I've been talking about not using currently in Nigeria is because a lot of Nigerian business people, you know, a lot of us have master's degrees from abroad, you know,

master's degrees from from the UK, advanced degrees from America. So, you know, we go there, we learn a bunch of stuff and then we come here and then we forget that things are culture specific and we start trying to implement these sorts of things. So I was just telling all those smooth boys and all those small girls who have gone to the US to the UK and they have seen Calendly and you're coming home and you're trying to be doing sending Calendly link up and down and you're wondering why you're not booking meetings.

That is the reason why because even myself, somebody tried that move on me. The guy said he will send me calendar link. No, I'm mine. I'm like are you like really? You send me calendar link? I didn't say anything. I just said alright, no problem. I kept quiet. The guy sent the link, I didn't click on it like what the hell, you're not even paying me for my time. You could send me calendar link for what? So that's how I just left the guy.

So please, it's culture specific. So for now, in 2026, currently is not a good idea if you are in sales, if you are trying to hook up a meeting with somebody who is your, you know, your equal or how will I put it? Forgive me, I can't find the right way of just expressing it. So let me just put it like that. If you're trying to hook up a meeting with someone who's your equal, no problem. You can be sending calendar links back and forth, scheduling links, you know, you pick your time.

That is no problem. But if you're trying to chase somebody, please, Nigerian business people and Nigerian sales people, if you're trying to chase somebody, you happen to get the person on the phone. The time to hook up the meeting is now that the person is on the phone. Don't be doing calendly nothing. So if I'd pursue Dangote and I managed to get down with his phone number and I'm talking to Dangote now, best believe I'm setting this meeting on the phone now.

Now I'll tell you boss, I can be in Kano next week. OK, today's I'm making today's recording on Saturday. I can tell him I Bros, I can't be in Kano Sunday morning. Sorry, Kano Monday morning 9:00 I can be office. Is that cool? If he says yes, no problem. Once you cut the phone, I'll go and you know, next thing is to used to book a ride so that I'm on my way to Kano because I have a meeting with Dangote. If Dangote is like, oh, forgive me, I don't have my calendar right now.

This disease that that that that I can tell. OK, Sir, you know what? Tentatively, let's just agree I'm going to be in your office 9:00 in the morning, but to be on the safe side, can I get your PS phone number so that I will speak to him and then we'll see when we can put something firm on the calendar. You see, as in I have dangled on the phone now I'm trying to book the meeting now not I will cut the call. Then I would send calendar link up and down or I would send e-mail back and forth.

Then when download it doesn't reply. You'll now be wondering what happened now that the guy did carry shoulder or something, Something, something, no. So culture specifically for those of you who are in South Africa, it doesn't mean that you should follow this advice. Things may be different in South Africa because, you know, I haven't been there. You know, my mom has spent a lot of time doing business in South Africa as a marketing executive,

but you know, I haven't. You know, one day I hope to go there. In fact, maybe even own property there because I've seen some mad properties online, like mad, like all those houses by the beach and everything. Like Kai. South Africa is a beautiful country, very fine country. All right, so that's it about currently. So let's see what else. So the major problem was that Natasha didn't have a process for qualification and discovery.

She didn't have a process for figuring out who is this person, What is their problem? What problem do they want to solve? What issue are they running away from, or what kind of state of enlightenment or what kind of state of peace or what kind of state of achievement are they running towards? Do these people have a budget for those sorts of problems? So in the conversation with Natasha and I, we just came up with some simple ways that she can find out these sorts of things.

Now First off, Natasha was doing an automated something on WhatsApp and I told her the basic stuff that I do, which is look there for small and medium scaled entrepreneurs, trying to do automated messaging is a bad idea because you don't have enough data to train these bots on what the appropriate response is. And whenever you craft all these standard things and leave it there as an automated response, it doesn't provide any value to most people.

So there are lots of people who are being frustrated. So instead of that whole, you know what, I'm going to make a podcast episode about her WhatsApp, automatic automated WhatsApp response. Although she said she's going to take it down, but I'll just use that as an example of what not to do. So basically, I think those are who are chatting. OK, hold on, let me check my notes because I wrote down a couple of ideas. So basically I told her that look, if she's going to do an automated message, let me see.

Let me see. OK, No, first of all, I told her to take off the automated message and just reach out whenever she's available. Now, Please remember, this is something in that is culture specific. What I'm about to advise now, so in Nigeria in 2026 as at the time of this recording, if you get back to somebody one hour, 2 hours, 3 hours after they reach out, it's not bad. I repeat, in Nigeria in 2026, if you get back in touch with someone you know one to three hours after they call you 4

hours self, it is not bad. If somebody sends you a WhatsApp message at 10, you know, are you available, how much blah, blah, blah, you respond by two, it is not bad. You are still in the play. Now in America that's different. In American in the UK, what they are trying to achieve, they're trying to achieve minutes that if somebody sends a message in Instagram DM 1023, the person says the message is 10/23 how much they want to respond by 10241025 S in American in the UK

they are chasing minutes and they're chasing seconds in Nigeria or not at that stage yet. So in Nigeria, again, I don't know what pertains in South Africa, but in Nigeria it is not a bad idea if somebody sends you a message at 10:00 saying how far, how much are you available? And then you respond by 12:00 or 1:00 in the afternoon saying I beg no vex, sorry for the late reply. And then you continue the conversation. It's not bad at all.

It's not bad. So remember this part is cultural specific. So just try and do research and figure out what applies in your own country. So what I advise her was just in case South Africa happens to be like Niger, and I'm assuming it's not a bad problem at all. If somebody sends you a message, let's say they send you the message at 10:00 PM at night, it's not a problem, free it, leave it now. Leave it tomorrow morning, wake up, bath, brush your teeth, drop the children in school, you know, all of that and then settle down at your desk. 839

reply to the message. Thank you very much for reaching out. I'm terribly sorry for the late response. Yes, I would love to guide you on your journey. But before we start talking about price, there are a few things I need to learn about your path. I would need to know more about you and I need to know more about what you're looking for before we start talking about price. So I told her that's the way to start the conversation.

And then you start asking questions because in our own case, when people reach out to her, lots of times they they just say, how much were you based? You know, that kind of thing. So anyway, she said that I was like, oh, interesting. So I guess it's a common something because in Nigeria that's how it is to say, ah, where are you? How much are you based? You know, that kind of thing. So I told her, yeah, that's how you start the journey.

And so since people were actually saying how much and where are you based that first preamble that I gave, let me repeat it again. Thanks for reaching out. Sorry for the late response. I would love to guide you on your journey. But before we start talking, before we start talking money, before we start talking price, I would need to know some more about your path. I will need to know more about you and your spiritual journey.

I need to know more about what you are looking for before we start talking price. That's Part 1 and Part 2. Now they say where are you based? So I told her you replied I'm based in Kalani, will that be a problem? Question mark is it? I'll get the conversation going or I'm based in Kilani. Why are you asking? Are you interested in coming in for a physical session question mark? You know that kind of you will get the conversation going.

Are you interested in coming in for a physical session question mark? That's my respond. Oh yes, I would love to come in for a physical session. That's the reason why I was asking you how much is the price and when you are available. You see conversation on the start. Now as the conversation starts, we are trying to figure out who is this person? What kind of problem do they have? Do they even have money? Because if the person does not have money, why are you talking to this person?

Then if the person has money, but the person thinks that this is not a serious problem, why are you talking to this person? You're just wasting your time. So I told her that some of the questions that you can ask, he asked questions around the previous history, because questions are on the previous history. We'll let you know, we'll give you some guides. We'll give you some idea about whether this person get money or not.

Some of you are wondering how very simple. So in her own case now, since she's Natasha is a spiritual somebody, you know, she's a spiritual healer. You start asking the person when did this thing start? The person would say, oh, OK, when I was 15 years old, I was hanging out with this boy wanting, wanting, blah, blah, blah, blah, blah. And I saw the trauma start, blah, blah, blah, you know, So if the person says, oh, when I

was 15, when I was a teenager, oh, you now know that, OK, this is a problem. There is a long going problem like this trauma, this trauma, don't they since is a serious matter. And then you continue to talk and then you ask, OK, what steps have you taken to solve the problem? If the person says, well, I have spoken to a clinical psychologist in the central in the General Hospital. I've spoken to a this, I've spoken to a that.

Can you see now you don't get some signs. You don't get some cues that this person is willing to spend money to solve the problem. Because if you're like Natasha and your spiritual healer, your spiritual counselor, you're a life coach. Not everybody is willing to spend money on this kind of thing. There's some people who will say that they have a problem, but then by the time you give them your bill, you say, OK, you know what?

Let's have a session. Each session is 200 K Don't say 200 K because of what they'll say. No, no thank you. I will say my prayers and I will sleep. I'll be fine. They will say God is my healer by the time you give them pill. So you need to find out first of all, what have you tried doing to solve the problem? The person who says I've gone to a clinical psychologist, I have gone to a therapist, I have gone to a pastor, I have gone to the village, I have gone.

This person has put money behind trying to solve the problem before. So it is possible that the person will be willing to put money behind solving the problem now. So can you see how trying to figure out who is this person? What is the history of the problem? When did the problem start? What is the vision where they run it? Can you see that this would give us a sign about whether this person get money or not? If the person who get money then like free the matter put them in relationship nurturing.

Well, I'd love to be helpful. Unfortunately, what offers a paid service? I do have some free resources. All you have to do is draw my e-mail list where I give helpful tips on spiritual healing and recovery and intimacy building and something something you know you know our kind thing. I know you free them. They've down your e-mail list. They'll be getting helpful tips from you. Every once in a while when they're ready and they're ready to drop by, they will call you again.

But the personal gain money. Why are you wasting your time? Sorry, that's up for South Africans who are listening. If the person doesn't have money, if the person is not paid up, if the person doesn't have dollar box, if the person doesn't have Rand, the person doesn't have, you know, no paper. Why are you wasting your time? There's no amount of toasting somebody who is broke that will lead to a good outcome. Outcome for you, None.

But then there's also some people who have money but they're not willing to spend at all. They're not willing to spend. There's some people who have trauma, serious trauma, but the moment you give them B, they will say what? I'd rather go and talk to my priest. That's what they will say and they'll go and talk to the priest. It's free because they'll say trauma with my trauma, no reach, you know, reach that level. So do these people have a budget?

How serious is this problem? Does it look like they're going to spare money to solve the problem? Doesn't look like there's an urgent need. Then another example that I gave around urgency, urgency just means how soon do you think somebody's ready to make a decision? How soon do you think they're ready to make a decision? So asking about the history, asking about their goals, you know, you can give you a timeline. Like for instance, Natasha also does counseling for people in relationships.

So let's say this woman, this baby has trauma. The trauma started when she was 15 because unfortunately, she has some kind bad issues with somebody in her youth. And then now she has made the love of her life and she wants to marry the love of her life, but she feels as if she suppose uproot that trauma first before they start talking about wedding planning. Now, if Natasha just that kind of person like, Oh really? Or has he proposed?

Oh, wonderful. Tell me some more about the proposal. She'll be talking about the proposal proposal. How did you guys meet? Blah, blah, blah, blah. Oh, he's the love of my life, desire that I did the good ages, you know, just and laugh and everything that's building rapport. Apart from that, Natasha is getting ammunition. She's getting all the information that she needs to close the deal. Eventually she will ask when are you guys planning on getting married?

If the babe says and we haven't fixed the date yet, my friend, that means that there's no sense of urgency. The person is not ready to solve the problem yet. But if the babe tells you, well, we're getting married in about 3 months. And that's the reason why I'm reaching out to you because I don't want to enter into this, my new marital home, carrying this kind of spiritual trauma on my head. A woman who reaches out to you saying I have serious trauma,

I'm getting married in three months. Can you see there's a sense of urgency, there's the timeline, There's something we can point to that shows that this person is ready to take action sometime soon. When people have a budget and when people have a sense of urgency, then we know that there's a chance that they're ready to drop money and there's a chance that they're ready to move ahead. So before you think that your problem is with calendar or with WhatsApp, make sure that you have these basic processes in place first.

You need to have a framework. You need to have a process, you need to have a script, you need to have a plan. You need to have an outline. You need to have a whatever it is you want to call it for asking these kinds of questions. So that's just around history. Ask about how did this problem start? What is their vision? Where are they running to? Where are they running from? Who are they trying to embrace? Who are they trying to cut out of their life?

How have they tried to solve this problem before? Why did you reach out to me now? Oh, OK, You're not having bad nightmares. Oh, OK. The nightmares are affecting your ability to work. Yoga is saying that the usaku, if you continue to come in and leave for work, OK, you see these kind of trauma being expressed in those terms now shows that this person might be willing to take action. Then also told Natasha she needs to ask questions around decision making.

Because there's some people who reach out, you know, who might be minors and I don't know how things work in South Africa, but in Nigeria now if an 18 year old reaches out to you, they say that they have trauma. Let's face it, which time only does an 18 year old have? So for me, when students reach out, I ask them that working with me could be a considerable investment. If we're going to go ahead. Would you require parental assistance or is this something that you can cut a check by yourself?

Is this something you can take care of by yourself? I ask if somebody says, Oh no, I'm cool, I can sort it out no problem. I know that we'll continue talking. If somebody says that they require parental assistance, then well, if I can't rope the parent into the conversation, then I would just limited them to, I would just limit them to, you know, a free session where I answer one question for them and then after that I put them in relationship nurturing.

I have a free podcast. Subscribe to the podcast. You keep getting value from it. You know, eventually things change. 18 year old will become 19. After a while she person will become 222325. Do you have some money? And then they might remember and then they might call me back and then things change. You never know, but you ask decision making authority questions. You're trying to figure out who's going to be responsible for making decisions, who's going to be responsible for cutting the check.

So I told Natasha, if a minor reaches out to you, you ask if it's something that you're going to be able to foot the bill for by yourself or are you going to require parental assistance? You ask. You don't have to sound as formal as me, but you look for a way and you ask. Then let's see what else, what else, what else, what else? Anyway, another reason why I told Natasha that she needs to engage in qualification and discovery, asking people questions, trying to figure out is this a serious person?

Is this a walk up pass? Do they have a significant problem that needs solving? And I think the reason why I asked her to engage in this and why every single Nigerian or South African business person, business owner should engage in this, it's because it is only when you ask people questions around their need that you can make an effective proposal and that you can give adequate pricing. Because trust me, I've been in this situation before.

It absolutely sucks for somebody to come to you and we would discuss and then you tell them your bill is 2.5 million. And then the person says, OK, no problem, person pays 2.5. Then by the time you start the work, you now realize that for this thing to make sense, you should have charged them 5.6. That thing sucks. It's painful, it's painful. It's really, really painful to remove yourself from that kind of situation where you quoted somebody 3,000,000, meanwhile you should have quoted them 5

million. It sucks to get the extra money. It's plenty of quarrel. So you need to ask people questions about the problem, about what's going on, about the scope of the project, so that by the time you build them, you build them once and there's no back and forth. You collect your money once, you collect your money. Neat. No back and forth, no query. That's why we ask questions like this also, because apart from adequate pricing, that is what helps us to make a defective proposal.

If you don't ask about the person's level of trauma in this case, like in Natasha's case where she's a spiritual healer, you're not asking about the level of trauma and things like that. You start making a proposal for something that will involve 2 weeks of counseling. Meanwhile, maybe it's something that you can fix in a 20 minute session. It will seem like overkill because even as you're telling the person or two weeks of counseling, we'll do like this,

we'll do like this. You know, we go smoke shisha, then we'll say some prayers, then we'll go make meditate, then we go levitate, then we'll do counseling session, then we'll do this. We'll fix your chakra, We'll fix the person will start thinking that all of this on top, on top, on top waiting on top of this small problem, you know, but it is when you talk to somebody and you try and figure out what the problem is, it is there you be able to know that oh you know,

what there actually is, is simple something that we can fix in like 5 minutes. The go, come on, this one is not too much. All you have to do is just, you know, come over to my studio in Kalani, you know, we have a sit down in about 20-30 minutes. I should be able to have you on your way. Especially with one or two helpful resources, you should be able to take care of yourself. You make a proposal that by the time you speak, the person will see this.

Natasha, she's been listening to me. She knows me, she's vibing with me, she gets me, She understands the problem. So that's why all these conversations are absolutely important. So anyway, it's been 30 minutes, so let me not overflog it. Let me just bring it to a close right now. But Shah, one of the benefits of reaching out to a consultant is sometimes you think your business problem is one thing, but by the time you talk to a pro, you find out that your problems are something else.

So Natasha reached out to me because, you know, her problem was Calendly versus WhatsApp. Meanwhile, that is not where the problem lies. So it's not a matter of calendly or WhatsApp that that's the reason why people are ghosting her, or that's the reason why people know they drop money, or that's the reason why people know they book. It was other things, but I advise her that you know what, you know, depending on who you are, what you're trying to build.

Yeah, I told her you can explore the calendar thing, but give it one more. Give it, give it more time. If you're trying to, you're trying out a new tool like Calendly. You can't just try for one month and then assume that that's enough to, to solve the problem. So yeah, that's it. So anyway, thank you very much, Natasha, for reaching out. Shout out to Natasha for other listeners of the show who are based in South Africa.

Reach out to me. I'd like to hear from you. I gave my phone number at the beginning and at the end of every single podcast episode. So you can call, you can send me a text message or a WhatsApp message on 08064662140. For those of you who are reaching out from South Africa, like Natasha, what you have to do is you put a +234 in front of the number and you will get through to me. So reach out. I'd like to know more of my South African listeners, what kind of businesses that you're involved in, the kind of problems that you're facing.

If there's any way I can help out, I will. And we ran the numbers because Natasha asked about pricing. I'm reasonably priced. Don't worry. We ran the numbers. And I don't think there's anything that I offered that was more than 3000 Rand a month. So it's, it's, it's not bad at all. It's not bad at all at all, at all, at all. So, but even if you know, 3004 thousand 5000 Rand is too much for you, that's not a problem. I answer, I'm willing to answer questions for free, but just let me know that is really advice you're looking for.

That's not a problem. And I will answer one question and one question only. And hopefully I'll be able to use that to search you on the right path, just like I said, Natasha on the right path. So thank you very much for listening. I will catch you all some other time.